Michelle Johnson

When someone makes a mistake, it’s easy to say they should have used common sense. But what if the real problem is the system? Michelle Johnson explores why businesses need to turn invisible knowledge into clear, usable controls, and why this matters even more as AI becomes part of the workforce.

AI can amplify organisational capability, but it can also expose weak processes, poor data, unclear ownership and low-judgement work. Here’s what leaders need to inspect before scaling AI.

AI adoption is full of confident promises, but real transformation needs clearer thinking, better governance and a willingness to say when the emperor has no clothes.